FAQ’S
PROPERTY LIENS
If payments are 60 days past due, we will send a Pre-Lien Notice, providing you with the option to make a minimum payment by a set due date to avoid a lien being placed on your property.
For tenants/renters, an additional certification fee will be charged to your account as we send these notices via certified mail to property owners as well.
Once a lien has been placed on a property, they must be addressed and paid with the Lake County Treasurer’s office:
Lake County Treasurer
2293 N. Main Street
Building A, 2nd Floor
Crown Point, IN 46307
Ph. 219-755-3760
HOW TO TURN ON WATER SERVICE
To have services connected to your name.
Contact
Indiana American Water
800.492.8373
or
Indiana Water Service
800.831.2359
to have services connected to your name.
START & STOP SEWER SERVICE
to have services connected in your name.
Contact
Indiana American Water
800.492.8373
or
Indiana Water Service
800.831.2359
They will send you a bill each month and provide Merrillville Conservancy District with your meter readings.
We will then send you a bill every other month and include two month’s usages in each bill. To better help with a smooth transfer of service, please fill out and submit the form.
(click here to Request for NEW and Final Sewage form)
ONLINE PAYMENTS
When visiting mcdin.com, click on the banner “Pay Your Bill” option on the main page.
Other options for paperless billing and payments include Pay by Text, ACH Enrollment, and E-bills. Please note there is a $3.45 transaction fee per $200.00 to pay with debit/credit card.
CHANGE PERSONAL INFORMATION ONLINE
Login to your personal account through mcdin.com and personal information may be changed through the “Edit Account Information” option.
WHAT’S MY BALANCE
To view current balances online, simply login to your account through mcdin.com and view payment history and current balances
The billing cycles are as follows:
Usages: …….Due Dates:
Feb/March…. June 15th
Apr/May…….. Aug. 15th
June/July……. Oct. 15th
Aug/Sept……. Dec.15th
Oct/Nov……… Feb.15th
Dec/Jan………April 15th
WHY DID MY BILL GO UP?
Your Merrillville Conservancy District bill is based off your water usage.
Please also see ‘Sewer Rates’ (click here for “Sewer Rates” form)
lville Conservancy District bill is based off your water usage.
WHY IS THIS BILL SEPARATE FROM MY WATER BILL?
Merrillville Conservancy District is a separate entity from the Town of Merrillville and the companies that provide water.
The water company will send you a bill each month and Merrillville Conservancy District will send you a bill every other month with two month’s usages.
AFTER HOURS EMERGENCY
To Report Sewer Emergencies:
Call 219.613.5777
contact us
[email protected] | Phone: 219.472.8000
Monday – Friday 8:00 – 4:00
Closed Weekends & Holidays
Copyright 2022